Quality management

Operator and contact

This website is presented by dissentral Ltd (company number 16416019), presenting the Billopus product. The shared legal, compliance and policy contact is [email protected].

The current legal, returns and fulfilment address is Cowran Estate, Pennington, Nr. Ulverston, Cumbria, LA12 0JW, UK.

Public identity

Billopus is a dissentral product. Product access, commercial terms and service-specific schedules are agreed directly.

Public commitment

• Customer and legal requirements are understood before work starts.
• Processes, responsibilities, competence and acceptance criteria are defined.
• Complaints, nonconformities, corrective actions and improvement opportunities are recorded.

Controlled evidence

For CES, the quality-management-system scope, procedures, audit programme and certification position must be approved before any ISO 9001 claim is made.

Questions or concerns

Contact [email protected] with a policy, compliance or responsible-business question. Do not send confidential customer, employee or security information through a public enquiry unless the operator has instructed you to do so.